Refund policy
At 3180, we want you to love what you ordered. If something isn't right, here's how our return process works.
Return Window
You can request a return within 7 days of receiving your order. Return requests made after 7 days will not be accepted.
Store Credit
Once your returned item is received and inspected, we will issue store credit equal to the amount actually paid for the item — no cash or bank refunds are provided. This includes items purchased at a discount; store credit is issued for the discounted price paid, not the original MRP.
Store Credit Validity
Store credit issued is valid for 30 days from the date of issue and can be used toward any purchase on our store. Store credit not used within 30 days will expire and cannot be reinstated or extended.
One-Time Exchange
We offer a one-time exchange per order. Once an item has been exchanged, that order is no longer eligible for any further exchange or return. Shipping costs for this one-time exchange are borne by 3180 at no cost to you.
Condition for Valid Returns
To be eligible for return, exchange, or store credit, the product must be:
- Unused, unwashed, and not worn
- Free from any damage or defect
- In its original packaging with tags intact
If the returned product shows signs of wear, damage, or any fault upon inspection, the return will be considered invalid and will not be accepted for store credit or exchange.
How to Initiate a Return or Exchange
Contact us with your order number within 7 days of delivery to begin the process.
3180clothing@gmail.com
