Shipping policy

Shipping Policy

At 3180, we aim to get your winter accessories to you as quickly and reliably as possible. Please read below for details on our shipping process.

1. Order Processing Time
Orders are processed within [1–2 business days] of being placed. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a confirmation email/SMS once your order has been shipped, along with tracking details.

2. Delivery Timelines
We currently ship across India only. Estimated delivery timelines are:

  • Metro cities: [3–5 business days]
  • Other cities/towns: [5–8 business days]
  • Remote/rural areas: [7–10 business days]

These timelines are estimates and not guaranteed. Delays may occasionally occur due to courier delays, weather conditions, regional restrictions, or other circumstances beyond our control.

3. Shipping Charges

  • Orders above â‚ą399 qualify for free shipping.
  • Orders below â‚ą399 will incur a flat shipping charge of â‚ą70, calculated at checkout. 

4. Order Tracking
Once your order is shipped, you will receive a tracking link via email/SMS. You can use this to track your shipment in real time through our courier partner's website.

5. Cash on Delivery (COD)
If COD is available on orders up to â‚ą[1500], subject to a nominal COD handling fee of â‚ą7. / COD is not currently available; we accept prepaid orders only.

6. Multiple Shipments
If your order contains multiple items, they may be shipped separately depending on warehouse availability. You will not be charged extra for split shipments.

7. Failed Delivery Attempts
Our courier partners typically make [2–3] delivery attempts. If delivery fails after these attempts, the order will be returned to us. In such cases, we will contact you to arrange re-shipment (additional shipping charges may apply) or process store credit as per our Return & Refund Policy.

8. Incorrect Address
Please ensure your shipping address, pincode, and contact number are accurate at checkout. 3180 is not responsible for delays or non-delivery due to incorrect or incomplete address details provided by the customer.

9. Damaged or Missing Items on Arrival
If your order arrives damaged, tampered with, or missing items, please contact us at 3180clothing@gmail.com or +91 7814033033 within [48 hours] of delivery, along with photos/videos of the package and product, so we can assist you promptly.

10. Contact Us
For any shipping-related questions, reach out to us at 3180clothing@gmail.com or +91 7814033033.